Welcome to SingleHQ. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

SingleHQ is an AI-powered email productivity platform that helps users organize email, generate insights, prioritize important conversations, manage reminders, and automate workflows.

By using SingleHQ, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this policy, please discontinue using the Service.

We collect information necessary to provide and improve our services.

Account Information

• Name
• Email address
• Clerk User ID

Connected Google Account

• Connected Gmail address
• OAuth authorization tokens

Email Metadata

When you connect Gmail, SingleHQ may process metadata including:

• Sender
• Recipients
• Subject line
• Timestamps
• Labels

Product Data

• AI-generated insights
• Watch Lists
• Reminders
• Subscription details
• Security logs

We Do Not Permanently Store

• Email bodies
• Email attachments
• Gmail passwords
• Credit card information

You may connect your Google account using Google's secure OAuth authorization process.

SingleHQ only requests permissions necessary to provide the features you choose to use.

Examples include:

• Reading email metadata.
• Generating AI insights.
• Prioritizing conversations.
• Creating reminders and watch lists.

We do not ask for your Google password and cannot access it.

You may revoke Google access at any time through your Google Account settings.

SingleHQ uses Google's Gemini models to generate AI-powered features such as summaries, insights, prioritization, and workflow assistance.

Information sent for AI processing is limited to what is necessary for generating the requested result.

• Email summarization
• Priority detection
• Reminder suggestions
• Workflow automation
• Context-aware insights

AI-generated content may not always be accurate. Users should review important recommendations before acting on them.

We use collected information to:

• Provide the SingleHQ platform.
• Authenticate your account.
• Sync Gmail metadata.
• Generate AI insights.
• Manage reminders.
• Create watch lists.
• Provide workflow automation.
• Improve platform performance.
• Maintain security.
• Comply with legal obligations.

We do not sell your personal information to advertisers or data brokers.

We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

While no internet service can guarantee absolute security, we continuously work to protect your information using modern security practices.

Security Measures

• Encrypted communication using HTTPS/TLS.
• Secure authentication through Clerk.
• OAuth authentication for Google accounts.
• Access controls for internal systems.
• Security logging and monitoring.
• Regular dependency and infrastructure updates.

You are responsible for maintaining the security of your own devices and accounts.

Paid subscriptions are processed through Razorpay. We do not collect or permanently store your credit card or banking information.

Payment information is collected and processed directly by Razorpay in accordance with its own privacy practices.

• Subscription purchases
• Payment verification
• Refund processing (when applicable)
• Subscription status updates

We retain only information necessary to verify subscriptions, including transaction identifiers and subscription status.

SingleHQ relies on trusted third-party providers to deliver the Service.

Current Providers

• Clerk – User authentication.
• Google OAuth – Secure account connection.
• Gmail API – Email metadata access.
• Google Gemini – AI-powered features.
• MongoDB Atlas – Database hosting.
• Render – Backend hosting.
• Vercel – Frontend hosting.
• Razorpay – Payment processing.

Future Integrations

As SingleHQ evolves, additional productivity services such as Google Calendar, Microsoft Outlook, and similar integrations may become available. Any new integrations will be governed by this Privacy Policy unless otherwise stated.

Each third-party provider maintains its own privacy policy and terms of service.

We retain your information only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

Examples

• Account information while your account remains active.
• Subscription records for financial compliance.
• Security logs for fraud prevention and auditing.
• AI-generated insights until removed by you or your account is deleted.

When information is no longer required, we will delete or anonymize it where reasonably practical.

Depending on your location and applicable law, you may have certain rights regarding your personal information.

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your account.
• Withdraw consent where applicable.
• Disconnect your Google account.
• Request information about how your data is used.

We may request additional information to verify your identity before fulfilling certain requests.

You may request deletion of your SingleHQ account at any time.

Upon receiving a verified deletion request, we will take reasonable steps to delete or anonymize your personal information, unless we are required or permitted by law to retain certain records.

What Happens When Your Account Is Deleted

• Your SingleHQ account will be permanently removed.
• Your connected Google account will be disconnected.
• Stored AI insights, reminders, and watch lists will be removed.
• Certain records, such as payment transactions or security logs, may be retained where required by applicable law or for fraud prevention.

To request account deletion, please contact our support team.

SingleHQ is not intended for children under the age of 13, or the minimum age required by applicable law in your jurisdiction.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it as soon as practicable.

If you believe a child has provided personal information to SingleHQ, please contact us so we can investigate the matter.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, security practices, or business operations.

When material changes are made, we will update the Last Updated date at the top of this page.

Continued use of SingleHQ after changes become effective constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this page periodically to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you can contact us.

We will make reasonable efforts to respond to privacy-related requests in a timely manner.